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Privacy Policy

KRAFTICX

This Privacy Policy (“Policy”) is issued by Krafticx (“Company”, “we”, “our”, or “us”) and governs the collection, use, processing, storage, and disclosure of information obtained from users (“User”, “you”, or “your”) who access or use our website, platforms, products, and services, including but not limited to website development, content creation, social media management, performance marketing, SaaS development, and AI automation solutions (collectively, the “Services”).

By accessing or using our Services, you acknowledge that you have read, understood, and agreed to be bound by the terms of this Policy.

1. Collection of Information

We may collect and process the following categories of information:

1.1 Personal Information
Information voluntarily provided by you, including but not limited to your name, email address, contact number, business details, and any other information submitted through forms, communications, or service engagements.

1.2 Business and Project Information
Information relating to your business operations, project requirements, digital assets, and other materials necessary for the execution of our Services.

1.3 Automatically Collected Information
Technical and usage-related data, including IP address, browser type, device identifiers, operating system, referring URLs, pages visited, and interaction data, collected through cookies or similar technologies.

2. Purpose and Legal Basis for Processing

We process your information for lawful purposes, including:

  • Performance of contractual obligations arising from service agreements;

  • Provision, operation, and improvement of our Services;

  • Communication, support, and responding to inquiries;

  • Marketing and promotional communications (subject to opt-out rights);

  • Compliance with applicable legal and regulatory requirements;

  • Protection of our legitimate business interests, including fraud prevention and security.

3. Cookies and Tracking Technologies

Our website may utilize cookies, web beacons, and similar tracking technologies to enhance user experience, analyze usage patterns, and improve functionality.

You may configure your browser settings to refuse cookies; however, certain features of the Services may be limited or unavailable as a result.

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may disclose your information only under the following circumstances:

  • To authorized third-party service providers engaged for business operations, subject to confidentiality obligations;

  • Where required by applicable law, regulation, court order, or governmental authority;

  • To enforce our legal rights, terms of service, or to protect against liability, fraud, or security threats;

  • In connection with a merger, acquisition, restructuring, or sale of assets, subject to appropriate safeguards.

5. Data Security

We implement reasonable technical and organizational measures to safeguard your information against unauthorized access, disclosure, alteration, or destruction. Notwithstanding the foregoing, no method of electronic transmission or storage is entirely secure, and we do not warrant absolute security.

6. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined herein, including for legal, accounting, or reporting requirements, unless a longer retention period is required or permitted by law.

8. User Rights

Subject to applicable law, you may have the right to:

  • Access and review your personal information;

  • Request correction or rectification of inaccurate data;

  • Request deletion or restriction of processing of your data;

  • Withdraw consent for processing, where applicable;

  • Opt out of marketing communications.

Requests may be submitted through the contact details provided below, and we reserve the right to verify your identity prior to processing such requests.

9. Limitation of Liability

To the fullest extent permitted by law, Krafticx shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to the use, disclosure, or loss of your information, including due to unauthorized access or data breaches beyond our reasonable control.

10. Amendments to this Policy

We reserve the right to modify, amend, or update this Policy at our sole discretion. Any changes shall be effective immediately upon posting on this page. Continued use of the Services constitutes your acceptance of such revised Policy.

11. Governing Law and Jurisdiction

This Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts located in [Insert City], India.

12. Contact Information

For any questions, concerns, or requests regarding this Policy or data practices, you may contact us

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